Delete your UniFiles data

Delete files and remote backups

1. Open UniFiles and navigate to the folder containing the files you want to remove.
2. Select the files, choose Delete, and confirm the deletion.
3. For remote backups, open that storage destination and delete the copies there. You can also use your storage provider’s own tools.

Removing a saved connection or uninstalling UniFiles does not delete remote files. Your storage provider may retain trash, versions, or backups under its own retention settings. Stop automatic photo backup before deleting remote copies you do not want created again.

Remove saved connections and local settings

Use a location’s actions to remove the saved connection. Its saved credentials are removed from UniFiles’ credential storage. Remove SSH identities you no longer need through Settings > SSH Keys on iOS, or Settings > SSH identities on Android.

To remove Android app settings, use the operating system’s app-storage controls to clear UniFiles’ data. On iOS, deleting the app removes its app-container data. Operating system backups and secure storage may retain information under platform settings, so remove saved connections and keys in the app first.

Delete photos and videos

Manage originals in your device’s photo library. Delete remote backup copies separately on the destination storage. Device photo services, iCloud Photos, and cloud providers may apply their own trash, recovery, and retention rules.

Request deletion of a support conversation

If you have emailed Creaton Development about UniFiles, you can request deletion of that support conversation:

1. Email hello@creaton.dev with the subject “UniFiles data deletion.”
2. Send the request from the address used for support, or identify the conversation you want removed.
3. Do not send passwords, private keys, identity documents, or private files.

We use the request to locate and delete the support messages and attachments we hold, subject to records we need to retain for legal obligations or an unresolved dispute. There is no fixed additional retention period for app files at Creaton because we do not receive or store them. Remote storage retention is controlled by you and your provider.

Creaton cannot access or delete files on your device or private server on your behalf. Use the steps above or contact your storage provider for those files.